Reporting to the Manager, Order Management, the Embroidery Digitizer will assume responsibility for converting designs, images, or documents into digital files using specialized software and tools. This role involves ensuring that the digitized version is accurate, clean, and ready for use in production, design, or archiving processes. The ideal candidate will have strong attention to detail, familiarity with design software, and experience in digital transformation techniques.
Key Responsibilities:
• Convert artwork, designs, or patterns into digital formats using specialized software (e.g., Adobe Illustrator, Photoshop, Wilcom, etc.).
• Ensure the accurate representation of the original image, including proportions, colors, and detail.
• Prepare digital files for embroidery, printing, or other manufacturing processes by adjusting customer artwork.
• Collaborate with teams to understand the specific requirements and desired output for each project.
• Work side by side with the manufacturing team to troubleshoot difficult artwork.
• Verify the quality and usability of digitized files through testing and sample production.
• Edit and fine-tune customer supplied files as needed to meet client specifications or technical requirements.
• Stay updated on the latest digitizing software and techniques to improve efficiency and accuracy.
• Troubleshoot any issues with digitizing software or hardware and report technical difficulties.
• Follow all file storage requirements within ERP.
• Assist production art team with daily demand as schedule permits, including overtime.
Requirements/Qualifications
• High school diploma or equivalent.
• Proficiency in digitizing software such as Wilcom.
• Strong attention to detail and a commitment to precision.
• Ability to work with both manual and digital design techniques.
• Solid understanding of embroidery production processes.
• Good organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of file formats (e.g., .dst, .emb, .png, .ai) and their appropriate use in various applications.
• Experience in the embroidery or textile industry is highly advantageous.
• Familiarity with vector art and raster graphics.
• Knowledge of different file types used in embroidery machines or printing.
• Will require overtime during peak production periods or as needed.
Physical Requirements:
• Ability to sit for long periods while working at a computer station.
• Manual dexterity for precise use of a mouse, or other input devices.
Monday - Friday 8:30 am to 5 pm (Hybrid possibility)
Company Background
Founded in 1958, Gemline is an award-winning, design-centric supplier dedicated to supporting all types of communities by providing high-quality branded consumer products to the promotional products industry. Exemplified in our purpose statement of 'We Promote Community,' Gemline prioritizes building connections in everything we do. Gemline is both B Corp Certified and a State of Massachusetts Public Benefit Corporation and is committed to making a positive impact both locally and globally.
Ranked as the 12th largest industry supplier and the 5th largest hard goods supplier by the Advertising Specialty Institute, Gemline offers a diverse range of gourmet food and lifestyle gifts, electronics, bags, coolers, drinkware, stationery, writing instruments, umbrellas, and headwear. In addition to its strong portfolio of house brands and Gemline-branded products, the Company’s product lineup includes renowned retail brands such as Anker, CORKCICLE®, Cuisinart®, Igloo®, MiiR®, New Balance®, Osprey®, Moleskine®, Samsonite®, Sharpie®, and more.
At Gemline, community is our heartbeat. Our purpose, "We Promote Community," is the driving force behind everything we do. This commitment is embedded in our culture, influences our product designs, and fuels our aspiration to create a positive global impact. What’s more, we’re guided by our Corporate Social Responsibility efforts which are focused on bettering people and the environment.
Gemline has been recognized as one of the Greatest Companies To Work For on multiple occasions, and most recently in 2024 by PPAI, a leading industry association. Join a workplace where "Pride in People, Pride in Product" is more than a motto—it's our way of life. Our associates play a crucial role in delivering an exceptional customer experience, guided by our foundational values of trust, integrity, humility, diversity, community, and truth. Gemline's success is a reflection of our associates' success, and our culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people. Take the next step in your career journey with Gemline—we're not just a company; we're a community.